These Terms & Conditions govern use of Ramanvi websites, software products and services unless a separate written agreement or platform-specific agreement applies.
1. Business use and authority
If you use a Ramanvi product or engage Ramanvi on behalf of an organization, you confirm that you have authority to act for that organization and provide required platform permissions.
2. Product status
Product availability, pricing and marketplace status can vary by platform. A roadmap, pre-release or "coming soon" description is informational and does not create an obligation to deliver a product on a particular date.
3. Third-party platforms
Ramanvi products and services may depend on Shopify, Salesforce, Atlassian, ServiceNow, WordPress or other third-party platforms. Your use of those platforms is governed by their own terms. Ramanvi is not responsible for changes made by a third-party platform that are outside Ramanvi's control.
4. Fees and commercial terms
Marketplace purchases are billed according to the marketplace or platform flow shown at purchase. Custom development and enterprise services are governed by the applicable proposal, statement of work, order form or written agreement.
5. Acceptable use
You may not use Ramanvi products unlawfully, interfere with service operation, attempt unauthorized access, misuse platform permissions, infringe third-party rights or circumvent technical or commercial restrictions.
6. Customer data and intellectual property
Customers retain rights in their business data and content. Ramanvi retains rights in its software, product architecture, branding, documentation and pre-existing intellectual property except where a signed agreement expressly states otherwise.
7. Confidentiality
Where confidential information is exchanged in connection with a project or service, each party should protect it using reasonable care and use it only for the applicable business purpose, subject to any more specific written confidentiality agreement.
8. Availability and warranties
Services are provided subject to the applicable product or project agreement and mandatory law. We do not guarantee that third-party platforms, APIs or marketplaces will remain unchanged or continuously available.
9. Liability
To the maximum extent permitted by applicable law, Ramanvi is not liable for indirect, incidental, special or consequential losses. Any liability terms in a signed enterprise agreement or statement of work take precedence for that engagement.
10. Termination
Use may be suspended or terminated for material breach, unlawful activity, security risk or non-payment where applicable. Marketplace subscriptions can also be ended through the applicable platform subject to its billing rules.
11. Governing law
These website terms are governed by the laws of India, subject to mandatory rights that apply in another jurisdiction. Disputes are subject to competent courts in Hyderabad, Telangana unless a separate signed agreement provides otherwise.
12. Contact
Questions: enterprise@ramanvi.com.